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PassPost is a worldwide peer-to-peer delivery marketplace. It connects senders with everyday travellers, drivers, commuters and crew who are already heading to a destination, turning unused luggage space and existing journeys into a faster, cheaper and more sustainable way to send items.

Traditional couriers run scheduled trucks and aircraft regardless of demand. PassPost uses trips that are already happening, which makes it:

• Faster — same-day and next-day delivery on live human routes.
• Cheaper — no dedicated freight, no warehouse stops, no middlemen.
• Greener — no extra vehicles on the road; less freight, less CO₂.
• More flexible — city-to-city, cross-border and diaspora deliveries on a single platform.

There are six steps:

1. Send something — describe the item, route, deadline and reward.
2. A carrier accepts — a verified carrier on your route claims the job.
3. Chat in-app — sender and carrier coordinate pickup details directly.
4. Pickup — a photo and a unique pickup code confirm hand-over.
5. Delivered — the recipient confirms with a delivery code.
6. Carrier gets paid — payout is released from escrow on confirmation.

A task is a single delivery job. It includes the item description, pickup and drop-off locations, a deadline, a reward in Norwegian kroner (NOK), and any special handling notes. Once posted, the task is visible to verified carriers travelling on a matching route.

The Live Map shows active tasks and routes in real time. Senders can see where carriers are heading, and carriers can discover tasks along their planned trips.

PassPost operates as a worldwide marketplace. Active corridors include city-to-city routes, cross-border journeys within Europe, and diaspora corridors linking countries to their homelands. Availability of carriers on any given route depends on real, live trips posted by the community, which you can see on the Live Map.

PassPost is available on the web at passpost.ai and is being rolled out as a mobile experience. The platform is installable as a Progressive Web App on most modern phones.

PassPost AS is a Norwegian company founded in 2026 by Parsa Shirkhani (CEO & Founder) and Philip Gjerde Pollestad (COO & Co-founder). It is part of the Abundenia family of companies and is headquartered in Norway, with operations across Europe and an expanding global footprint.

Create an account, open “Send something”, and provide the item details, pickup and drop-off addresses, your deadline and the reward you’re willing to pay. Once a verified carrier accepts, you coordinate the pickup via in-app chat using a unique handover code.

PassPost is designed for everyday items that move between people, including:

• Documents and contracts — city to city.
• Diaspora deliveries — from a country to a homeland.
• Student luggage — across borders.
• Business courier — same-day urban.
• Keys and access cards — hotel and airport runs.
• Marketplace pickups — eBay, Vinted and local sales.
• Spare parts — region to region.
• Recycling runs — old electronics.

Carriers must refuse to carry any item they know or suspect to be prohibited under the PassPost Terms of Service, including:

• Illegal substances, including controlled drugs.
• Weapons, ammunition and parts thereof.
• Hazardous materials (flammable, explosive, corrosive, radioactive).
• Sanctioned goods or goods restricted under export-control regimes.
• Cash, bearer instruments and counterfeit goods.
• Live animals, perishable goods and human remains.

Carrying prohibited items may result in criminal liability and immediate, permanent suspension from the platform.

You set the reward when you send something. The platform shows indicative prices based on distance, urgency and item type. Higher rewards typically attract carriers more quickly, especially on rare or urgent routes.

If no carrier accepts before your deadline, you can increase the reward, extend the deadline, or cancel the task. Nothing is charged until a carrier accepts and pickup is confirmed.

Package items as you would for any courier: protect fragile contents, seal documents in envelopes, and provide a brief inventory in the task description. The carrier will photograph the item at pickup, so good packaging also protects you in the event of a dispute.

Carriers must not open, inspect or tamper with sealed packages beyond the standard condition documentation needed for the photo trail. For sealed legal documents this is particularly important.

Yes. Each task carries a full audit trail: pickup photos, delivery photos, timestamped chat messages, and the pickup and delivery handover codes. You can see status updates inside the task screen at any time.

Yes, and cross-border corridors are a core use case for PassPost — especially within Europe and along diaspora routes. Both senders and carriers must comply with customs and border control requirements in the origin, transit and destination countries.

The sender is responsible for declaring the contents and value of the item accurately, and the recipient is generally responsible for any import duties or taxes due in the destination country. Carriers must comply with customs requirements and must notify PassPost immediately if they are stopped or detained by authorities in connection with a task.

• A clear, truthful description of the item.
• Declared value in NOK.
• Whether the item is new or used, and whether it has commercial value.
• Any documents the carrier should expect at the border (e.g. receipts, certificates).

To become a verified carrier you must:

• Be at least 18 years of age.
• Hold a valid government-issued photo ID.
• Have an active, verifiable phone number.
• Have the legal right to work and travel in the relevant jurisdictions.
• Comply with all applicable laws governing the transportation of goods.
• Not be subject to any legal prohibition on carrying goods across the relevant borders.

Before claiming any task, every carrier completes a three-step verification: ID verification (a valid government-issued photo ID is submitted and approved), phone verification (confirmed via SMS code), and route verification (your intended travel route is confirmed). PassPost may also request re-verification at any time if your personal details or route materially change.

Compensation is shown in NOK before you claim a task. Once the recipient confirms delivery with the handover code, the reward is released from escrow within 24 hours. PassPost deducts its service fee before releasing the net amount to you.

No. Carriers are independent contractors. You decide when, where and how often you accept tasks. You are responsible for reporting and remitting any taxes due on your earnings, including income tax and VAT where applicable.

Once claimed, cancellation is strongly discouraged because the sender is relying on you. Repeated cancellations can reduce your task visibility, hurt your rating and ultimately lead to account suspension. If a genuine emergency arises, notify PassPost promptly through the in-app chat.

PassPost does not provide insurance for carriers or for items in transit. Carriers are strongly encouraged to take out their own courier or transit insurance, especially when carrying higher-value items.

Senders set the reward they are willing to pay; PassPost shows indicative pricing based on the route, distance and urgency. The platform fee is deducted from the carrier’s payout, not added on top of the sender’s reward, so the total you commit to is transparent at the time of posting.

Escrow means your payment is held securely by PassPost from the moment a carrier accepts your task until the recipient confirms delivery. Funds are released to the carrier only after successful confirmation by the handover code. This protects senders against non-delivery and carriers against non-payment.

Your payment method is authorised when you send something and charged into escrow when a carrier accepts. If no carrier accepts and you cancel the task, the authorisation is released and you are not charged.

No. The reward you set is what the carrier sees, and the platform fee is deducted from the carrier’s payout before release. There are no shipping surcharges, fuel levies or weekend fees of the kind common with traditional couriers.

Tasks are denominated in Norwegian kroner (NOK). Local currency conversion may apply at the payment stage depending on your country and payment provider.

The PassPost Trust Layer combines several safeguards:

• ID and phone verified — every active carrier is verified before they can claim a task.
• Escrow-secured payouts — the reward is held until delivery is confirmed.
• Code handover — pickup and drop-off are confirmed with a unique shared code.
• Photo trail — photos are captured at pickup and delivery for proof of condition.
• In-app chat — sender and carrier coordinate inside the platform.
• Active moderation — disputes are reviewed by the PassPost team and bad actors are removed quickly.

Each task generates two short codes: one for pickup and one for delivery. The pickup code is shared between the sender and carrier at hand-over; the delivery code is shared between the recipient and carrier at drop-off. The delivery code is the sole trigger for releasing escrow.

File a dispute inside the app within 48 hours of the scheduled or actual delivery time. Open the relevant task, tap “Report an Issue”, select the dispute category, describe the issue and upload supporting evidence. You will receive a confirmation reference number.

PassPost acknowledges your dispute within 4 business hours and assigns it to a moderator. A determination is typically issued within 5 business days, or up to 10 business days for complex cross-border or high-value cases. Both parties are notified of the outcome at the same time.

• Full refund to sender — where non-delivery or carrier fault is established.
• Full payout to carrier — where delivery is confirmed.
• Partial refund — where partial fault or damage is established.
• No action — where insufficient evidence exists.
• Account action — suspension or removal of a user found to have acted dishonestly.

Once a dispute is filed, the escrow funds are immediately frozen and are not released to either party until the dispute is resolved. After a final determination, funds are released within 2 business days.

PassPost’s maximum liability is limited to the declared item value, up to NOK 5,000 per task, except where a higher level of liability is required by applicable consumer protection law. Senders carrying higher-value goods should consider their own transit insurance.

Yes. Either party can appeal within 7 days by emailing philip@passpost.app with the subject line “Dispute Appeal – [Reference Number]”, attaching any new evidence. One appeal is permitted per dispute, and the appeal decision is final and is communicated within 7 business days.

Yes. Both senders and carriers are rated on a five-point scale and reviews are visible inside the marketplace. Carriers whose average rating falls below 3.0 are suspended, and high-rated carriers gain greater visibility in task search results.

PassPost is GDPR-ready. Personal data is collected only where needed to provide the service — for example, identity verification, route matching, payment processing and dispute resolution — and is handled in accordance with the Privacy Policy.

Chat messages are stored on the platform so they can be used as evidence if a dispute arises. They are not shared with third parties for marketing purposes. PassPost is GDPR-ready and handles personal data in line with its Privacy Policy.

Yes. You can close your account at any time by emailing philip@passpost.app. PassPost may retain certain records for as long as required by law, for example for tax, accounting or dispute-evidence purposes.

Yes. PassPost may suspend or terminate accounts in cases of breach of the Terms of Service or Carrier Agreement, failed re-verification, carriage of prohibited items, illegal activity, sustained low ratings, or abuse of the dispute process.

The PassPost Terms of Service and the Carrier Agreement are governed by Norwegian law. Norwegian consumer protection rights are not affected. Disputes that cannot be resolved through the platform may be escalated to binding arbitration or legal proceedings under the Terms of Service.

Yes. Businesses use PassPost today for same-day urban courier work, marketplace pickups, spare-parts movements and document delivery. A dedicated business tier with pickup, returns and micro-fulfilment contracts is on the roadmap as part of the next phase of growth.

PassPost’s indicative roadmap has four phases:

• Today — peer-to-peer delivery marketplace, going live worldwide.
• Next — AI-optimized bundles and a full-time carrier tier.
• Soon — business pickups, returns and micro-fulfilment contracts.
• Future — autonomous delivery integrated into shared routes.

Yes. Investors are welcome to get in touch. The primary contact is parsa@passpost.app.

PassPost was founded by Parsa Shirkhani (CEO & Founder), who leads company vision, investor relations and strategic growth, and Philip Gjerde Pollestad (COO & Co-founder), who leads operations, partnerships and day-to-day execution, as well as technology and product development.

For general questions, partnerships, press and investor enquiries, email parsa@passpost.app.

For legal, compliance and dispute matters, email philip@passpost.app.

PassPost is on LinkedIn, Instagram, X and Facebook.