Safety

Prohibited & Restricted Items Agreement

Effective: July 11, 2026 · Version 1.0

Before handing over a parcel, every sender must read and accept this declaration. PassPost carriers are private individuals — sending prohibited items puts them at legal risk and is strictly forbidden.

1. Items you may NEVER send

It is illegal and strictly prohibited to send the following through PassPost, whether within Norway or across borders:

  • Narcotics & illegal drugsAll illegal drugs and narcotic substances, including cannabis and cannabis products, drug precursors, and drug paraphernalia. Doping substances (steroids etc.).
  • Weapons & ammunitionFirearms and parts, ammunition, airsoft/air guns, crossbows, knives with blades over 12 cm, flick knives, daggers, brass knuckles, batons, pepper spray, and realistic replicas.
  • Explosives & fireworksExplosives, detonators, fireworks, flares, party poppers, and airbag units.
  • Flammable liquids & gasesPetrol, lighter fluid, paint thinner, solvents, alcohol above 70%, butane/propane, lighters and refills, aerosols (including deodorant and hairspray), and camping gas.
  • Toxic & corrosive substancesPoisons, pesticides, acids, lye, mercury, chlorine, infectious or biological material, and radioactive material.
  • Loose lithium batteriesLoose or damaged lithium batteries and power banks. Batteries are only permitted when installed in the device they power and protected against short-circuiting.
  • Counterfeit & stolen goodsCounterfeit branded goods, pirated products, stolen property, and forged documents or currency.
  • Cash & high-value itemsBanknotes, coins, gold, silver, platinum, precious stones, securities, and bearer documents.
  • Illegal mediaChild sexual abuse material and any other content that is illegal to possess or distribute.
  • Live animals & remainsAll live animals, insects, and reptiles, as well as human or animal remains.
  • Protected wildlife (CITES)Ivory, furs, corals, and other products from endangered species protected under the CITES convention.

2. Restricted items — special rules apply

The following may only be sent when the sender has verified that it is legal for the specific route, quantity, and recipient. When crossing borders, customs and excise rules apply:

  • Alcohol & tobaccoSubject to excise duty, age limits, and import restrictions. Never permitted across borders without proper customs declaration.
  • MedicationsPrescription medicines may generally only be sent to the person named on the prescription, and cross-border shipping is heavily restricted. Sent at the sender's own risk.
  • Food & perishablesAnimal products, dairy, and meat are restricted across borders. Perishables are sent at the sender's own risk.
  • Plants, seeds & soilSubject to phytosanitary rules when crossing borders.
  • Perfume & nail polishFlammable — small quantities only, and never by air transport.

3. Your responsibility as sender

  • You confirm that you have full knowledge of the parcel's contents and that the declaration you give in the app is accurate and complete.
  • You are solely responsible for ensuring the contents are legal to transport on the chosen route, including customs rules when crossing borders.
  • The carrier and PassPost may refuse, open for inspection in your presence, or hand over to the authorities any parcel suspected of containing prohibited items.
  • You accept full legal and financial liability for any damage, loss, penalties, or costs caused by undeclared or prohibited contents.
  • Violations lead to permanent exclusion from PassPost and will be reported to the police where required by law.

Important

This declaration supplements the PassPost Terms of Service. Carriage of dangerous goods is regulated by, among others, the ADR agreement, the Norwegian Act on Transport of Dangerous Goods, and applicable customs legislation. This list is not exhaustive — if in doubt, do not send the item and contact PassPost support.

4. Contact

Passpost AS

Legal & Compliance Department

Email: philip@passpost.app

Contact: philip@passpost.app

Platform: www.passpost.ai

PassPost Prohibited & Restricted Items Agreement v1.0 — Effective July 11, 2026 — © 2026 Passpost AS. All rights reserved.